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Windover’s People Spotlight: Tracey Hartford, Vice President of Client Services

Windover’s People Spotlight: Tracey Hartford, Vice President of Client Services

Tracey Hartford joined Windover Construction as Director of Client Services in 2011 and was recently promoted to Vice President of Client Services. Focused on business development, she harnesses her industry knowledge to serve as a resource for Windover’s clients and partners. Her role keeps her quite busy traveling all over New England meeting new prospects, as well as maintaining our current relationships.

As an active member in the industry, Tracey serves on several committees such as CREW, ERAPPA, Peabody Essex Museum Corporate Committee, and the Boys & Girls Club of the Lower Merrimack Valley. When she can find a moment for herself, Tracey enjoys spending time with her family and friends, traveling (especially to warm destinations in the cold months), running, playing golf, and loves her new found sport—CrossFit training. She currently lives in Georgetown, Mass. with her husband, daughter, and two dogs.

What is your favorite thing about working at Windover?
The people! I am fortunate to work with a team that feels like family. What we do each day is not easy, but when you are working with and for people you respect and care for, it makes it a rewarding and fulfilling experience.

What is your favorite part of your job?
The relationships that I am able to build inside and outside our company are truly what I value most in my role. Listening to what is not being said is the fun part of my role. I try to be our client’s voice at the table and make sure that what we promised early on is what happens throughout their experience with us.

If you were building your dream home, what would it include?
My dream home would be a shingle style, open concept, single-level home with views of the ocean throughout. It would also have plenty of room to entertain family and friends, especially outside to accommodate the 100 family and friends that we host every 4th of July!

What has been your favorite community service project?
Giving back has always been important to me personally and professionally. My personal favorite this year is “chicken duty” for a non-profit group – Nourishing the North Shore. Our family is part of a volunteer group responsible for taking care of a brood of hens, which helps them provide farm fresh options to local food pantries. Each week we are responsible for “the ladies” and our 5 year old daughter feeds them, fills their water, collects their eggs and provides treats before we leave them for the night.

My favorite Windover service project would be the Wellspring House holiday store set up. It is amazing to see how quickly our Windover team can make an impact for an organization that does so much for our North Shore communities.